Local Experience and Robust Infrastructure – Delivering 1 Call Customer Care.
XRV has a team of over 20 local, factory-trained Field Service Engineers. We offer multivendor support on major manufacturer brands in CR, DR, Radiography, Rad/Fluoro, C-arm, Ultrasound, Printers, Digitizers, Processors, DEXA, and Biomed. Our engineers are supported by the XRV Customer Care Team, our 15,000 sq. ft facility, and a robust cloud-based service management system.
Service Level Agreements (SLAs)
Annual Service Programs, Maintenance, Parts Agreement – If your equipment is out of warranty, but you need on-site emergency/repair service, preventive maintenance, calibrations, or replacement parts. Programs can be tailored to meet your Total Cost of Ownership (TCO), Regulatory, and Uptime needs.
A la Carte or “Time & Materials” – Ideal for customers who would prefer to pay for service on an