Local Experience and Robust Infrastructure – Delivering 1 Call Customer Care.

XRV has a team of over 20 local, factory-trained Field Service Engineers. We offer multivendor support on major manufacturer brands in CR, DR, Radiography, Rad/Fluoro, C-arm, Ultrasound, Printers, Digitizers, Processors, DEXA, and Biomed. Our engineers are supported by the XRV Customer Care Team, our 15,000 sq. ft facility, and a robust cloud-based service management system.

Areas XrayVisions serves include OH, KY, WV, VA, DC, MD, DE, NJ, PA

Service Options

Service Level Agreements (SLAs)

Annual Service Programs, Maintenance, Parts Agreement – If your equipment is out of warranty, but you need on-site emergency/repair service, preventive maintenance, calibrations, or replacement parts. Programs can be tailored to meet your Total Cost of Ownership (TCO), Regulatory, and Uptime needs.

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Pay-as-you-go (T&M)

A la Carte or “Time & Materials” – Ideal for customers who would prefer to pay for service on an
“as-needed” basis.

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