We take the time to really understand your needs. We like to conduct an informative interview that helps our sales consultants understand the critical requirements of your practice with particular attention to workflow, procedures performed, and areas for improvement.

We guide you through every step so installation is smooth and your team transitions easily to the new systems. New equipment is a big investment. And you need smooth implementation to start realizing its benefits right away. We get this – and we have guided thousands of practices through this process over the years. We have it down to a science: after the initial planning meeting with your Installation Coordinator, our project manager will track 10 project milestones to keep all parties in sync with the schedule. We track everything from approval of site design and installation requirements, to equipment ordering, regulatory compliance, and staff applications training. From beginning to end, our experts will walk you through the entire implementation process – so there are no surprises, only great results.

We help you manage Total Cost of Ownership over the equipment’s lifespan. We offer multiple options (POS Extended Warranty, After-warranty SLA Agreements, or T&M) to help with the long-term financial return of capital equipment. Choose the service level that’s right for you.

We believe our industry is still built on relationships—that’s why working with XRV is easy and personal.


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